Slots / App
xw888 collects only what it needs to run your account and process payments through bKash, Nagad and Rocket — nothing more. This policy tells you exactly what we hold, why we hold it, and what you can do about it. Access to our platform depends on your local law and eligible region.
When you open an account with us, we collect the details you submit during registration — your name, contact information and any identity documents required for account verification. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record transaction references to match your wallet activity to your account. We also collect device data — browser type, operating system, screen resolution — to keep the mobile experience consistent across sessions. Cookies and similar tools help us remember your lobby position and game preferences so you return to where you left off. We do not sell your personal data to third parties. Where we share data with payment processors or identity-verification services, that sharing is limited to what is strictly needed to complete your transaction or verify your account. This policy applies to data collected through xw888 and any mobile browser session linked to your account. It does not extend to third-party sites you may reach through links on our pages. Your use of the platform is subject to your local law and the eligibility conditions of your region.
Not every piece of data connected to your session falls under this policy. The four areas below set out the boundary clearly so you know what we are responsible for and what sits outside our control.
Any data you submit when logging in, verifying your identity or updating your profile is covered. This includes email address, password hash and any verification document you upload directly through your account page on xw888.
Records of deposits and withdrawals processed through bKash, Nagad or Rocket are stored against your account. We hold the reference numbers and amounts. The payment providers themselves maintain their own separate privacy terms for wallet-side data.
Browsing behaviour on xw888 — pages visited, lobby categories opened, session duration — is collected through cookies. You can adjust cookie preferences through your browser settings, though some account functions rely on session cookies to work correctly.
Links to external sites, payment provider portals or identity-check services fall outside this policy the moment you leave xw888. We recommend you read the privacy terms of any third-party service you use in connection with your account.
You have concrete actions available to you under this policy, and each one has a real route through your account or our support channel. Start with the account settings page — this is where your registered name, contact number and linked email are displayed and can be edited directly. If you spot a record you believe is incorrect, submit a correction request through the support channel listed in the section below and we will review it against the data we hold. For questions about what transaction data we have stored for a specific bKash, Nagad or Rocket payment, include the transaction reference in your message so our team can locate the exact record. If you want to understand which cookies are active during your session, your browser's built-in developer tools show this in real time. We aim to respond to all data queries within a reasonable period, though the exact timeline depends on the complexity of the request and the verification steps needed to confirm your identity.
Open the account settings page on xw888 to see the personal details we hold. Your registered contact information and linked wallet records are displayed there for you to check at any time.
If any detail shown in your account is wrong, you can update basic contact fields directly in settings. For changes that require identity re-verification, contact support with the relevant document and your account reference.
Send your question through the published support route below. Include your account email and, where relevant, the payment reference from your bKash, Nagad or Rocket transaction so we can pinpoint the record you are asking about.
If you want to request that we remove personal data linked to a closed account, contact us through the support channel. We will confirm what we can remove, what we are required to retain for regulatory or fraud-prevention reasons, and the next steps.
Three published routes are available if you have a question about your data, need to correct a record or want to request information about what we hold. Use the route that suits your situation — all of them reach the same team.
Open the chat widget from any page on xw888 while logged in. State your account email and the nature of your privacy question so the agent can locate your records without asking for repeated details.
Send a written request to the support email address shown in your account help section. Include your registered email, the payment method involved — bKash, Nagad or Rocket — and any transaction reference relevant to your query.
The help section inside your account lists the current contact routes and explains what information to include in a data request. Check there first if you are unsure which route applies to your situation.
Every section of this policy reflects how we actually operate, not a generic template. Here is what we do in each of the four areas that matter most to your account privacy.
We keep your account data for as long as your account is active and for a period after closure as required to meet our obligations. Transaction records linked to bKash, Nagad or Rocket payments are retained for fraud-prevention and dispute-resolution purposes. When retention is no longer required, records are deleted or anonymised.
Session cookies let you return to the lobby at the point you left — your last category, your open game, your account state. Analytics cookies help us understand which pages load slowly on mobile so we can fix them. You can manage non-essential cookies through your browser settings at any time.
Passwords are stored in hashed form and never readable by staff. Payment references are matched to your account by token, not by storing full wallet numbers on our servers. If you believe your account has been accessed without your permission, contact support immediately through the routes listed above.
When this policy changes in a way that affects your rights, we will post a notice in your account dashboard. Continued use of xw888 after a notified change means you have seen the update. If you disagree with a change, contact us before it takes effect and we will explain your options.
Real questions from people reviewing this policy — answered directly without legal filler.
We collect your name, contact details and any identity document you submit during account verification. We also record device and browser data during each session. No extra data is collected beyond what is needed to run your account and process your payments.
We store transaction reference numbers to match payments to your account, but we do not hold your full wallet number on our servers. The payment provider handles wallet-side data under their own privacy terms, which you can review directly with them.
Your registered contact details and linked payment records are visible in account settings. For a fuller picture of stored data — including transaction logs and session history — submit a request through the support channel and we will compile what we hold for your account.
Basic contact details can be updated directly in your account settings page. For changes that require identity re-verification, contact support with the correct document. Include your account email so the team can locate your record and process the correction.
Access to your data is limited to staff with a specific need — account support, fraud prevention and payment reconciliation. We do not share your personal details with third parties for marketing purposes. Payment processors receive only what is needed to complete a transaction.
Yes. The policy covers all sessions on xw888 whether you access it through a desktop browser or a mobile browser on Android or iOS. Device-level data such as screen size and operating system is collected in both cases to support consistent account continuity across devices.